How DockTime is Taking on the Nightmare of Truck Detention

Truck detention is one of the biggest hidden problems in freight — costing drivers time, money, and missed opportunities. In this conversation, Fred McMurray sits down with Eric Trout of Harbor Freight Transport and Tim Roberts, founder of DockTime, to break down why detention happens, how it impacts carriers and drivers, and how DockTime is building tools to help fix it.

The discussion covers the root causes of detention, the challenges of warehouse and facility coordination, and how DockTime is creating a driver-first platform with three core products: automated detention collection, facility insights for drivers, and tools for shippers and receivers to improve dock operations.

If you work in trucking, freight brokerage, warehouse operations, or supply chain logistics, this episode is packed with practical insight into one of the industry’s most frustrating problems.

Featuring:

Eric Trout — Senior Vice President, Harbor Freight Transport

Tim Roberts — Founder, DockTime – https://docktimeapp.com/

Fred McMurray — Host, Cargo Chronicles

Harbor Freight Transport: https://www.harborusa.com/